WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you’re away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer’s browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

WhatsApp Business is a version of the popular messaging app WhatsApp that is specifically designed for businesses. It provides a range of features and tools to help businesses communicate with their customers more effectively. WhatsApp Business was launched in 2018 and has since gained popularity among small and large businesses alike.

Some key features of WhatsApp Business include:

  1. Business Profile: Businesses can create a dedicated profile on WhatsApp Business with information such as business name, description, contact details, and website.
  2. Messaging Tools: WhatsApp Business offers messaging tools to help businesses manage customer conversations more efficiently. These include quick replies, automated greeting messages, and away messages.
  3. Labels: Businesses can use labels to organize and categorize conversations. This helps in keeping track of customer inquiries, orders, and other important interactions.
  4. WhatsApp Web: WhatsApp Business can be accessed on desktop computers through the WhatsApp Web interface, allowing businesses to manage conversations on a larger screen.
  5. Statistics and Insights: WhatsApp Business provides businesses with basic statistics and insights on message metrics. This helps them understand customer engagement and response rates.
  6. Catalogs: Businesses can create catalogs to showcase their products and services within the app. Customers can browse through the catalog and easily place orders.
  7. Verified Business Accounts: WhatsApp offers a verification process for businesses to obtain a green checkmark badge, indicating that the account belongs to a verified business. This adds credibility and trust to the business profile.

WhatsApp Business offers a more professional and streamlined communication channel for businesses, enabling them to provide better customer support, share updates, and promote their products and services. It is available for both Android and iOS devices and can be downloaded from the respective app stores.

Link Download APP: https://play.google.com/store/apps/details?id=com.whatsapp.w4b

By admin